Privacy Policy
Last updated: May 2026At BidYourEvent, we believe that privacy is a right, not an afterthought. This policy explains in plain language what information we collect, why we collect it, how it's used, and the choices you have. If you have questions, we want to hear from you.
Introduction
BidYourEvent Inc. ("BYE", "we", "our") operates the BidYourEvent platform — a marketplace connecting event hosts with verified vendors across Canada. This Privacy Policy applies to all users of our website, mobile applications, and related services.
By using BidYourEvent, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal data and complying with applicable Canadian privacy laws, including PIPEDA.
We do not sell your personal information to third parties. Ever. Our business model is built on the platform, not on your data.
Information We Collect
We collect information you provide directly to us and data generated as you use our platform. Here's a breakdown:
| Category | Examples |
|---|---|
| Account Data | Name, email, password hash, profile photo |
| Transaction Data | Bid amounts, payment records, escrow history |
| Usage Data | Pages visited, clicks, session duration |
| Communications | Messages, support tickets, emails |
| Device & Technical | IP address, browser type, cookies |
| Voluntary Data | Survey responses, preferences, portfolio |
How We Use It
We use your information to operate and improve the BidYourEvent platform, process transactions, provide customer support, and communicate with you about your account and our services.
- Matching event hosts with relevant vendors
- Processing and securing escrow payments
- Sending booking confirmations and important alerts
- Verifying vendor identity and credentials
- Detecting and preventing fraudulent activity
- Improving our search, recommendations, and matching algorithms
We only use your data for the purposes described in this policy. We do not use your event details, bid data, or messages for advertising to third parties.
Your Rights
Under PIPEDA and applicable provincial privacy laws, you have the following rights:
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact our Privacy Officer at privacy@bidyourevent.com. We will respond within 30 days.
- Access
Request a copy of all personal data we hold about you.
- Correction
Ask us to correct inaccurate or incomplete data.
- Deletion
Request erasure of your data where no longer necessary.
- Portability
Receive your data in a structured, machine-readable format.
- Withdrawal
Withdraw consent for any data processing based on consent.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. Transactional records are retained for 7 years to comply with Canadian accounting and tax regulations.
If you delete your account, we will erase or anonymise your personal data within 30 days, except where retention is required by law or to resolve pending disputes.
Contact Us
If you have questions, concerns, or requests related to your privacy, we're here to help. Our dedicated Privacy Officer reviews all privacy-related communications.
Privacy Officer — BidYourEvent Inc.
📮 BidYourEvent Inc., Canada
⏱ Response within 30 days as required by PIPEDA
Questions about your privacy? Contact our Data Officer:
privacy@bidyourevent.com© 2026 BidYourEvent Inc. · Terms of Service